• Brolly Sheets
  • General
  • When Things Go Wrong
  • Shipping & Delivery
  • Sleeping Bag Liners
  • Duvet Protector
What's so special about Brolly Sheets?

Mum Designed

Brolly Sheets are designed by a Mum, not a corporation, so they are practical, easy to wash and fabulous quality. 

100% cotton sleep surface

We use 100% cotton for the sleep surface.  Why sleep on polyester when you can sleep on a 100% cotton surface.  Soft, comfy and breathable our Brolly Sheets also make for a more comfortable sleep for those with eczema and dust allergies.   

Better for landfill

Our products are made to last as we are committed to washable, reusable products to reduce landfill.   

Largest range of bed sizes and colours in the world

We have the biggest range of bed sizes (from cot to king) and the largest range of colours and patterns globally.  We offer choice.

Global Family Business

We have been a family business (that exports globally) for over 12 years.  Over 100,000  parents, grandparents and caregivers have swapped a never-ending parade of wet bedding and huge piles of washing, for warm, dry bedding and peaceful nights.

Check out more about us here:

Why are you better than anyone else?

We know our quality is outstanding, we know our values are about people not profits.    

We care:

We care about getting your child dry, not just selling you products.  We are committed to being the toilet training experts and have a large library of help and advice articles, toilet training boot camps and Diane gives seminars regularly at Baby Shows on both day and night time Toilet Training.

Cotton feels better than polyester

Our main product difference is in the feel of our Brolly Sheets.  Of course we can’t show this through our website, but you can check out our hundreds of reviews.  We really believe we are the softest, quietest, comfiest bed pads on the market globally.    Cotton wins over polyester every time.

Ethical Factory

We have a wonderful long-term relationship with our Chinese manufacturing team. James owns a small factory with a strict no child labour policy and he ensures all his staff are paid a good wage. His factory is well ventilated and maintains high ethical standards in everything it does.   Diane regularly travels up to China to meet with James to ensure we keep the same high standards of quality and ethical manufacturing. 

Largest range of bed sizes and colours in the world

We believe we have the largest range of bed sized mattress pads, from cot to king and a huge range of colours and patterns to choose from. We believe we have the biggest size and colour / pattern range in the world.

How do I use a Brolly Sheet?

Just place your Brolly Sheet on top of the fitted sheet and tuck the wings in under the mattress to hold in place.   The quilted side is the upper surface to be slept on.

Your Brolly Sheet provides an excellent layer of protection to keep the bottom sheet and mattress dry.  Please wash prior to use as this will soften the fabric and increase the absorbency.

It’s a good idea to have two – one on the bed and one in the wash – so you’re never caught out.  What’s more, they’re a cinch to wash; simply throw in the machine and then in the dryer or on the line.  Remember - hot wash and dry will melt the waterproofing, so use cold or warm temperatures.

What size should I buy?

A king single is our most popular size as it fits a toddler bed (just wrap around or use head to toe), a single bed and a king single bed.  Because we have so many sizes, it is easy to choose the one to best fit your bed.

If you have an extra wriggle child, the next size up will give you extra “tuck in”.   

Please note:  Our cot size are for new-borns that are very spilly or suffer from leaky nappies.  Once they start to move in the cot, remove and use as a change mat.  If you have a cot toddler bed, you can buy a single or king single bed size and wrap it around the mattress.  The cot size Brolly Sheet is too small for a toddler / child.

How do I wash my Brolly Sheet?

Brolly Sheets are designed to be easy to change and easy to wash.  Just pop in the wash with like colours and wash with cold or warm water.  No soaking is needed.  You can tumble dry on a low heat.

Just remember if you wash or dry on hot, you will damage the waterproof backing.

Do:

wash separately before use as this will soften the fabric and aid absorbency

Do not:

Hot wash or hot dry Iron or dry clean - we know this isn’t likely – but we have to say it ☺ Use bleach or fabric softeners.

How much do they hold?

Our Brolly Sheets are used for kids and adults alike so they are super absorbent.  They hold 2 litres which is more than enough for kids and most adults.

I don’t know where to begin. Which products do you recommend?

Check out our buying guides here or give us a ring, we are happy to have a chat.

I can’t find a product or colour I have bought before.

Sometimes we discontinue colours / products of they haven’t been very popular.  It doesn’t happen very often, but it can happen.

Sometimes we have things “fall off” our website into cyber space – who knows where they go, maybe the same place as socks after washing?   

So if you can’t find something, send us a quick email with what you are after and we will have a look to see whether it is discontinued or we have lost it in another dimension and need to bring it back to the real world.

Can I place an order by phone?

You certainly can.  Just click through to our contact page here and give us a ring.

Do you have a guarantee?

Yep, we surely do.  Your satisfaction is our first priority.

Brolly Sheets is so confident of the quality of our products we offer a 12 month guarantee on all products - with the exception of our Bed Wetting Alarms which are guaranteed for 6 months and our Snazzipants nappies which are guaranteed for 90 days.

The guarantee starts on the day you purchase our products.

In the rare instance you are dissatisfied with a product or the product is faulty (equally rare), get in touch with us and we will get you sorted.

Customer satisfaction means a great deal to us – so please talk to us about any problems and let us get it sorted.

What is your privacy policy?

The short version is:  We will never share your information with any third party.  Who is a third party?  Well, the first party is us and the second party is you.  So a third party is anyone other than you and us. And we just don’t go there.

Check out the long version here:

Can I change my order after it has been placed?

We start to pack your order as soon as we receive it so we can get it on its way to you asap.   So changes can be a bit tricky. 

Because of this, we recommend you call us immediately upon realising something may be wrong with your order.  We will always do our very best to make sure you get what you need.  Have your order number to hand and give us a call.

Hopefully we can catch it before it leaves our warehouse.

Do you accept exchanges?

Yes, just send us an email with your name and order number and what you would like to exchange.  We need the items back in saleable (unused condition), and in their original packaging.

Shipping is not refundable on returns.

Sorry – we can't accept exchanges where the item has been used.

Just send us an email with what you want to return or change plus your order number and we will get you sorted.  Our email details are here.

I would like to return my order

We know life is busy and sometimes you order the wrong size, the wrong colour or you order a product you don't actually need. We will happily refund your product within 90 days of purchase. Or help you with an exchange if you prefer.

Returned items must be unused items and be returned undamaged in their original packaging to us, we need these to be in saleable condition.

Have your order number to hand and send us an email and we will get you sorted.

Customer satisfaction means a great deal to us – so please talk to us about any problems and let us get it sorted.

Oops - I put in my address details wrong

We all have days like that ☺ 

We start to pack your order as soon as we receive it so we can get it on its way to you asap.   So changes can be a bit tricky. 

Because of this, we recommend you call us immediately upon realising something may be wrong with your order.  We will always do our very best to make sure you get what you need.  Have your order number to hand and give us a call.

Hopefully we can catch it before it leaves our warehouse.

My order arrived incomplete or damaged

Crikey, that’s a bother. Luckily for us it doesn’t happen very often.   Send us an email and tell us what you ordered and your order number and we‘ll get you sorted asap.

My order never arrived

Check your order confirmation email for the tracking number.  If that doesn’t work, send us an email, tell us what you ordered and your order number and we’ll get right onto tracking it down for you.

What if I have changed my mind?

We know life is busy and sometimes you order the wrong size, the wrong colour or you order a product you don't actually need. We will happily refund your product within 90 days of purchase.

Returned items must be unused items and be returned undamaged in their original packaging.   We need these to be in saleable condition.

Shipping is not refundable on returns.

Sorry – we can't accept change of mind returns where the item has been used.

Just send us an email with what you want to return or change plus your order number and we will get you sorted.  Our email details are here.

How long will my item(s) take to arrive?

Did you know that your order will wing its way from New Zealand?

We are the land of Hobbits and Lord of the Rings, and we design fabulous, practical products.

Orders are shipped via DHL once they reach the United States, fully tracked with non-signature required. Please allow 7-10 days to receive your product. More on delivery here.

My sleeping bag liners don’t seem to be absorbent?

Our sleeping liners are not absorbent, they are waterproof. 

This is because to be absorbent, they would need a thick, absorbent layer like a Brolly Sheet has.  This would make it very hard to wash and dry out again whilst camping.    The quilted version has a little absorbency, but not as much as a Brolly Sheet. 

Our liners are designed for young children that are almost toilet trained and just want some extra piece of mind whilst away at camp or on holiday. 

Do you make liners in a larger size?

Sorry – no.

Our liners are designed for young children that are almost toilet trained and just want some extra piece of mind whilst away at camp or on holiday. 

They are 170 cm x 70 cm. 

My duvet inner slides around?

Keep in mind that because the inside surface is waterproof, it is slippery.  Many of our customers pin the corners to their duvet to hold it in place.  I know, it can be a hassle, but it is easier to unpin 4 (or 6) pins than to wash most duvets. Use nappy pins if you are worried about them coming undone.

If you are changing the protector every night, we recommend that you leave your printed outer cover off the inner and use lay flat on top.  Then you are just changing the protector, not the outer cover.

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